1. Overview and Scope
Capital Roots Finance ("we," "our," or "us"), operating at capitalrootsfinance.com and headquartered at 1242 58th Ave, Sacramento, CA 95831, USA, respects your privacy and is committed to protecting the confidentiality of your personal and financial data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, inquire about our services (Personal Loan, Credit Loan, Mortgage Loan, Wealth and Investment Planning, Tax Advisory, and Insurance Services), or manage your newsletter subscription preferences.
2. Information We Collect
We collect information that you voluntarily provide to us when submitting consultation forms, loan or advisory inquiries, or newsletter subscription forms. This information may include:
- Contact & Identity Data: Full name, email address, telephone number, and mailing address.
- Financial Inquiry Context: Selected financial service, loan amount estimates, repayment horizon preferences, and general objectives shared in your inquiry message.
- Communication Preferences: Newsletter subscription status, topic selections, and unsubscribe requests.
- Technical Usage Data: Browser type, operating system, referring URLs, and standard diagnostic logs required to maintain site security and performance.
3. How We Use Your Information
Capital Roots Finance uses the information we collect strictly for legitimate financial service and client communication purposes:
- To respond to your consultation requests and prepare personalized proposals across our lending, wealth, tax, and insurance practices.
- To verify identity, comply with federal and California financial regulations, and prevent fraudulent transactions.
- To deliver our educational financial newsletter to individuals who have opted in via our Subscribe Newsletter page, and to honor opt-out requests submitted via our Unsubscribe Newsletter page.
- To improve our website tools, calculators, and client support operations.
4. Financial Privacy & Non-Sale Commitment
In accordance with the Gramm-Leach-Bliley Act (GLBA) and the California Consumer Privacy Act (CCPA), Capital Roots Finance does not sell, rent, or trade your personal information or non-public financial data to third-party data brokers or unaffiliated marketers. Information is shared only with authorized underwriting, custodial, or regulatory partners when necessary to fulfill a service you have explicitly requested or where required by law.
5. Data Security Measures
We implement administrative, technical, and physical safeguards designed to protect your personal records against unauthorized access, alteration, or disclosure. Access to client inquiry files at our Sacramento headquarters is restricted to authorized financial professionals bound by strict confidentiality obligations.
6. Your California & U.S. Privacy Rights
You have the right to request access to the personal information we hold about you, request corrections to inaccurate records, request deletion of eligible personal data, and opt out of marketing or newsletter communications at any time. You may manage your email status directly at Unsubscribe Newsletter or contact our privacy compliance desk.
7. Contact Our Privacy Officer
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact Capital Roots Finance at:
Address: 1242 58th Ave, Sacramento, CA 95831, USA
Phone: +1 916-422-6920
Email: contact@capitalrootsfinance.com